Understand our refund process and terms for purchased products
Due to the nature of digital goods, all sales are final. Please read our policy regarding replacements and refunds carefully:
No General Refunds: Refunds will not be issued for change of mind, accidental purchases, or inability to use the product due to user error.
Defective Products: If an item is invalid or non-working upon delivery, you must open a support ticket on Discord within 24 hours with proof. We will issue a replacement first.
Refund Eligibility: A full monetary refund will only be issued if we are completely unable to deliver your item or provide a working replacement within 48 hours.
Access your account to view orders and manage your profile